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Privacy Policy

This Privacy Policy describes how Bold City Commercial ("Bold City Commercial," "we," "us," or "our") collects, uses, and protects information when you interact with our website, contact us, or receive communications from us. Bold City Commercial is a commercial real estate brokerage and property management company serving Jacksonville, Florida.

Information We Collect

We collect information you provide directly to us, such as when you fill out a contact form, request information about a listing, inquire about property management or brokerage services, or otherwise communicate with us. This may include:

How We Use Your Information

We use the information we collect to respond to your inquiries, provide our real estate and property management services, schedule showings, coordinate maintenance, send transaction updates and reminders, and communicate with you about matters you have asked us about. We do not sell your personal information.

SMS / Text Messaging

By providing your mobile phone number and opting in, you consent to receive SMS/MMS text messages from Bold City Commercial related to scheduling property showings, sharing new real estate listings that match your criteria, coordinating property maintenance requests, sending transaction updates, and providing appointment or rent reminders.

Message frequency may vary. Standard message and data rates may apply depending on your carrier. You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After you opt out, you will receive a confirmation message, and we will cease sending SMS messages to your number. If you need assistance or have questions about our SMS service, reply HELP to any message you receive from us, or contact us at info@boldcitycommercial.com or (904) 725-1170.

We do not share SMS opt-in consent with any third parties for solicitation purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Share Information

We may share information with trusted service providers who help us operate our business (for example, our property management software, customer relationship tools, and communications platforms), and only to the extent necessary to provide those services. We may also disclose information where required by law. As stated above, we never share mobile phone numbers or SMS consent with third parties or affiliates for their own marketing or promotional purposes.

Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, to comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements.

Your Choices

You may opt out of SMS messages at any time by replying STOP. You may request that we update or delete the information we hold about you by contacting us using the details below. We will respond to reasonable requests consistent with applicable law.

Children's Privacy

Our website and services are not directed to children under 18, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Your continued use of our website or services after any change indicates your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our SMS practices, contact us at:

Bold City Commercial
103 Century 21 Dr #214, Jacksonville, FL 32216
Email: info@boldcitycommercial.com
Phone: (904) 725-1170